Post by mnnuman27 on Dec 5, 2023 4:07:57 GMT
I don't know what content to make. Which channel should I shoot ads on? Doing marketing doesn't produce results. Doesn't meet the target? Waste of time and a lot of advertising costs. But the customer is still silent? Are you guys encountering a problem like this? That's because……you may not understand the customer journey well enough. So why do we need to understand the journey or what many people know as the Customer Journey? It's because of trial and error. Do marketing by shooting advertisements on every channel without understanding customer behavior. It will cause us to waste both money and time in vain. Wouldn't it be better if we could deliver something that meets the needs of customers at the right place at the right time and make our advertising generate sales according to the goals we want? So let's go take a look. How to learn about the customer journey Customer Journey = customer journey When you want to generate sales in your business An important factor is surveying information about target customers.
From defining a Customer Persona in order to communicate to customers who have hopes for products Phone Number List or services that can solve problems for them. Including providing a good experience to customers. By analyzing the Customer Journey Customer Journey or customer journey It tells the story of the customer's experience from the first awareness of the brand's identity. to the trading process Trial until long-term loyalty to the brand develops It's all about the interaction and experience customers have with a brand. The Customer Journey is a powerful tool to help you understand your customer's context. I saw a clear picture. Where do customers know our brand? Find us through which channel? What made you decide to buy and buy again? to brand loyalty That makes the brand understand and know your customers even more. How important is the Customer Journey? Helps you know what your customers want.
Through which channel? It helps you create a memorable customer journey with your brand. It lets you know what problems you need to fix. So that more customers decide to use your service. Helping you generate more sales by truly understanding your customer journey. It can help you reduce marketing expenses but increase efficiency. Customer Journey consists of 1 Awareness is how our target audience sees our products and services. Able to recognize the existence of a business or advertise in various media of the brand, allowing customers to remember our brand through content in the form of video, which helps create good awareness. The channels for awareness can occur both offline and online, for example billboards, emails, online advertisements on social media platforms such as Facebook, Instagram, YouTube and Twitter, etc. Customers know from… PR, public relations in various places, electric trains, department stores Emailing Shooting advertisements through Facebook and Google channels Billboard/Television Social media Facebook, Instagram and YouTube 2 Searching for information (Evaluation) is when the target group becomes interested in our products or services.
From defining a Customer Persona in order to communicate to customers who have hopes for products Phone Number List or services that can solve problems for them. Including providing a good experience to customers. By analyzing the Customer Journey Customer Journey or customer journey It tells the story of the customer's experience from the first awareness of the brand's identity. to the trading process Trial until long-term loyalty to the brand develops It's all about the interaction and experience customers have with a brand. The Customer Journey is a powerful tool to help you understand your customer's context. I saw a clear picture. Where do customers know our brand? Find us through which channel? What made you decide to buy and buy again? to brand loyalty That makes the brand understand and know your customers even more. How important is the Customer Journey? Helps you know what your customers want.
Through which channel? It helps you create a memorable customer journey with your brand. It lets you know what problems you need to fix. So that more customers decide to use your service. Helping you generate more sales by truly understanding your customer journey. It can help you reduce marketing expenses but increase efficiency. Customer Journey consists of 1 Awareness is how our target audience sees our products and services. Able to recognize the existence of a business or advertise in various media of the brand, allowing customers to remember our brand through content in the form of video, which helps create good awareness. The channels for awareness can occur both offline and online, for example billboards, emails, online advertisements on social media platforms such as Facebook, Instagram, YouTube and Twitter, etc. Customers know from… PR, public relations in various places, electric trains, department stores Emailing Shooting advertisements through Facebook and Google channels Billboard/Television Social media Facebook, Instagram and YouTube 2 Searching for information (Evaluation) is when the target group becomes interested in our products or services.